Which aspect is NOT focused on during employee training at Bojangles?

The focus of employee training at Bojangles centers primarily around critical operational aspects that directly influence daily performance and customer satisfaction. Among these, food safety protocols are essential to ensure the health and safety of customers while maintaining compliance with regulations. Customer service training is also paramount, as excellent service enhances the dining experience and fosters customer loyalty. Additionally, instilling company values helps employees understand the culture and mission of Bojangles, which is crucial for maintaining brand integrity.

However, marketing strategies are generally not a primary focus in employee training. While understanding the brand and its values is important, marketing strategies are typically handled by marketing professionals and are not essential for employees in operational roles to know in detail. Their primary responsibilities lie in providing quality service and adhering to operational practices rather than engaging with promotional efforts. Thus, the aspect that is not emphasized in employee training is marketing strategies, making it the correct choice in this context.